Terms and Conditions

Welcome to Falconx Logistics. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms
   By accessing or using our website and services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
   Falconx Logistics provides logistics and freight services, including but not limited to General Freight, LTL (Less Than Truckload), TL (Truckload), Temperature-Controlled Services, Flatbed Services, Line Haul and Last Mile Delivery, Warehousing, Cross-Docking Services, Fleet Management, and Freight Management.
3. User Responsibilities
   Accurate Information: You agree to provide accurate and complete information when requesting services or communicating with us.
   Compliance with Laws: You agree to comply with all applicable laws and regulations in connection with your use of our services.
   Prohibited Activities: You agree not to engage in any activity that could harm our business, disrupt our services, or violate any applicable law.
4. Payment Terms
   Fees and Charges: All fees for our services are outlined in your service agreement. You agree to pay all charges promptly as per the agreed terms.
   Payment Methods: We accept payments via [insert accepted payment methods, e.g., bank transfer, credit card, etc.].
   Late Payments: Late payments may incur additional fees, and we reserve the right to suspend or terminate services in case of non-payment.
5. Service Limitations
   While Falconx Logistics strives to provide reliable and timely services, there may be circumstances beyond our control, such as weather conditions, regulatory restrictions, or third-party delays, that may affect service delivery. We are not liable for any delays or failures caused by such events.
6. Liability and Disclaimer
   Limited Liability: Falconx Logistics is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, except in cases of gross negligence or willful misconduct.
   No Warranty: Our services are provided “as is” without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of our services or any information provided on our website.
7. Confidentiality
   Both parties agree to maintain the confidentiality of all non-public information disclosed during the course of the business relationship. This obligation shall continue even after the termination of services.
8. Intellectual Property
   All content on our website, including text, images, logos, and software, is the property of Falconx Logistics and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
9. Termination of Services
   Falconx Logistics reserves the right to terminate or suspend your access to our services at any time, without notice, for any reason, including violation of these Terms and Conditions.
10. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ontario.
11. Changes to Terms
    We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are made constitutes your acceptance of the revised terms.
12. Contact Information
    If you have any questions or concerns about these Terms and Conditions, please contact us at:

Falconx Logistics
3427 Derry Road E Unit-202, Mississauga, ON L4T 1A8
Phone: 647-477-9176
Email: dispatch@falconx.ca