Privacy Policy

Falconx Logistics is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

 

1. 1. Information We Collect
      We collect the following types of information:

Personal Information: When you contact us, request a quote, or engage in our services, we may collect personal information such as your name, email address, phone number, and business details.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and usage data when you visit our website. This information helps us improve our website and services.

 

2. 2. How We Use Your Information
      We use the information we collect for the following purposes:

Service Delivery: To provide and manage our logistics and freight services, including processing orders, communicating with you, and fulfilling your requests.
Communication: To send you updates, newsletters, and other communications related to our services. You can opt-out of receiving these communications at any time.
Improvement: To analyze website usage, improve our services, and enhance the user experience on our website.
Compliance: To comply with legal obligations and protect the rights, property, and safety of Falconx Logistics, our clients, and the public.

 

3. 3. How We Share Your Information
      We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as IT support, payment processing, and logistics partners. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

4. 4. Data Security
      We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. 4. Your Rights
      You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to certain legal obligations.
Objection: Object to the processing of your personal information in certain circumstances.
Opt-Out: Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us at dispatch@falconx.ca.

 

6. 6. Cookies and Tracking Technologies
      We use cookies and similar tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. 6. Links to Third-Party Websites
      Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. 6. Changes to This Privacy Policy
      We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

6. 6. Contact Us
      If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Falconx Logistics
3427 Derry Road E Unit-202, Mississauga, ON L4T 1A8
Phone: 647-477-9176
Email: dispatch@falconx.ca